September 9-10, 2021
Online Livestream
2nd Human Factors Engineering &Usability Studies Congress
Improving User Experience and Regulatory Success through Innovative Designs of Medical Devices, Combination Products, and IFUs

Remote working conditions for the design and testing of medical devices and combination products are here to stay. How can project leaders adapt to these new conditions while gathering input from their full teams, avoiding use errors and medication errors, and improving the patient experience? And with regulators not providing clear guidelines for decentralized testing, how can you be sure your protocols are still in compliance – both domestically and internationally?

DGE’s 2nd Human Factors Engineering & Usability Studies Congress is the leading industry event devoted specifically to designing and testing safe and intuitive products for all varieties of user groups, while adapting to regulatory change and the unpredictable aftereffects of the COVID pandemic. Join us September 9-10, 2021 on our proven interactive streaming platform for an educational experience not available anywhere else!

Top Reasons to Attend
  • FDA feedback on best practice regarding training decay
  • Detailed analysis on regulatory compliance with remote usability testing – both domestic and international
  • All-new strategies on gauging human factors needs of wearables and home-use devices
  • A roadmap to convince management of the importance of increasing spending on human factors issues
  • The only industry conference devoted to this topic featuring a proven interactive streaming platform
Who Should Attend

This conference is designed for senior leaders and executives in pharmaceutical, biotech, and medical device companies responsible for:

  • Medical Device
  • Human Factors / Human Factors Engineer
  • Usability
  • User Experience / User Interface / UX / UI
  • Combination Products
  • Device Development / Device Technology
  • Combination Products
  • Engineering / Mechanical Engineering
  • Product Development / New Product Development
  • Device Design
  • Industrial Design
  • Design Controls
  • Quality / Product Quality
  • Regulatory Affairs
  • Handheld
  • Wearable / Wearables
  • Patient Experience
  • Risk / Risk Management
  • Pharmaceutical Development Operations
  • Technology / CTO
  • Validation
  • Architect / Design Architect / Solutions Architect
  • Engineering / Device Engineering / Clinical Engineering
  • Customer Experience
  • R&D / R&D Engineer
  • Technical Support
  • Packaging
  • Labeling
  • Instrumentation
  • Mobility
Sponsorship and Exhibiting Opportunities

Are you a vendor, consultancy or solutions provider? Our attendees want to hear what you have to offer their organization. We can customize sponsorship packages tailored to your marketing needs. Whether you’re interested in sponsoring our networking reception, meals or breaks, or simply would like to host an exhibit booth at this event, please contact Amy Chapman at (561) 571-7687 or

Event Sponsors
New Topics
Featured Speakers
Ajit D’Souza
Director, Combination Product Development and Manufacturing
Alex Cole
Human Factors Engineer
Carli Bartnik
Human Factors Engineer II
Ed Israelski
Technical Advisor, Human Factors
Evan Edwards
Co-Founder and Executive Advisor
Hanniebey Wiyor
Human Factors Regulatory Reviewer, CDRH
Jay Duhig
Director, Patient Integration, Pharmacovigilance and Patient Safety
Jenn Zuba
Design Control, Risk Management, and Usability Process Owner
Jonathan Amaya-Hodges
Associate Director, Regulatory Affairs CMC, Combination Products and Medical Devices
Joseph Purpura
Associate Vice President, Medical Device Safety
Khaudeja Bano
Executive Medical Director, Head of Combination Product Safety
Mary Pat Cottengim
Principal Usability Engineer, Medical Devices
Natalie Abts
Head of Human Factors Engineering, Packaging and Device Development
Nicole Chen
Human Factors Engineer
Nicole Hollopeter
Human Factors / Customer Experience Engineer
Siddharth Desai
Siew Ping Lim
Senior Manager, Quality
Stefanie Johns
Chief Scientific Officer
Tiffany McIntire
Senior Human Factors Engineer
Valerie Schiebel
Senior Human Factors Design Engineer
Event Schedule
The amount of training decay allowed in your study should be representative of what a user would experience in the real world. But with complex devices or users who travel long distances for training, they may not interact with the device for days or even weeks afterwards. How can you simulate prolonged delays, and how rigorous is your rationale for the amount of training decay you select?
  • Gain ground in simulating overnight training decay
  • Uncover regulatory preferences during presubmission interactions
  • Balance realism with the logistical needs of usability studies
Whereas graphical user interfaces and vision-oriented products are easily tested remotely, other device aspects are far more challenging. New approaches in augmented reality, virtual reality, and puppet testing can all be achieved in the short term and can bridge COVID’s gaps.
  • Review data collection through virtual reality and other new methods
  • Establish a visual brand language that fits with product iconography and workflow
  • Fuse the expertise of research groups and designers
FDA favors use-related risk analysis, which has key differences from traditional FMEA methods. In particular, FDA does not accept probability estimates of risk – yet at the same time, their guidance directs you to reduce the likelihood of use error. It will be more worthwhile for your engineering teams to include all critical tasks and high severity tasks, not just their probability, but making that change in presentation will require careful forethought.
  • Review the usefulness of fault trees and sensitivity analysis
  • Lead your engineering colleagues into a new understanding of measuring risk
  • Deal with new risk constraints in the way FDA prefers
If your device has critical attributes that risk causing serious injury if used improperly at the point of care, you must ramp up your level of testing to validate design outputs. The degree of realism you aim for will have a tremendous influence on testing costs – how can you determine which details are essential to keep?
  • Learn from simulation techniques used in other sectors such as energy, military, and aviation
  • Evaluate the pros and cons of renting vs recreating surgical theaters
  • Control costs by limiting the expansiveness of your scenario and the biological features of surgical mannequins
Home-use devices pose a variety of challenges to users, from adhesive issues to lighting issues to understanding IFUs. Many at-home users represent vulnerable patient populations dealing with severe or chronic health challenges, and in those cases the safety features associated with hospital or clinic use will necessarily be absent. How can you best compensate for this?
  • Account for the patient monitoring and emergency signals that are lost in home-use settings
  • Ensure design teams grasp the vulnerability of patients using at-home devices related to chemotherapy, severe mobility challenges, and other challenges
  • Build in alternatives to a site-based safety net to improve your device’s safety profile
Wearable device design can be particularly challenging, as you need to strike a delicate balance on the strength of the adhesive patch and the size that a patient can tolerate. Making the best approach from a patient perspective requires quickly and coherently reaching consensus among HF engineers, process engineers, design engineers, and other stakeholders.
  • Understand the constraints facing all of your design team members
  • Differentiate between UI challenges and physical device durability and access challenges
  • Explore team-based approaches to improved software usability
There has been a recent surge in new trainees focusing on UX design – but while this can be quite useful at targeting customer emotions and purchasing preference, it may also hinder a traditional usability testing effort. The skills to mitigate user risk do not perfectly overlap with what your marketing colleagues prefer. Who gets the project manager’s ear, and where is the money more likely to be spent?
  • Acknowledge the generational shift newly prioritizing UX as a desired job skill
  • Remain focused on legal obligations even as the traditional usability expertise pool shrinks
  • Weigh the best approach to balance safety and ease-of-use
Despite growing overall awareness of the importance of applying human factors to medical device and combination product design, there are still internal challenges regarding management acceptance. Engineering and HF teams struggle to convince management to invest earlier in the development process or to spend the extra time and money to complete another design validation study. This discussion provides insights and recommendations on how to overcome these hurdles and become an internal champion at your company.
  • Discuss the challenges HF and engineering teams face when presenting to management
  • Recognize why management struggles to make HFE and UE a priority
  • Review key reasons for investing in HFE and UE outside of just design controls
  • Provide recommendations and resources to support in effecting change internally
Your device design team covers multiple backgrounds, and it can be a challenge to guide diverse viewpoints into a common solution that meets HF requirements and creates a pleasant user experience. Managing and focusing the input from so many disciplines requires a careful, diplomatic approach.
  • Review leadership techniques that help in uncovering mistakes while avoiding blame
  • Refocus the input from engineering, marketing, and clinical research colleagues to emphasize HF outcomes
  • Build a close rapport with your lead engineers and clinical specialists

Artificial intelligence, machine learning, and autonomous technology are significantly changing how healthcare is delivered and managed. This wave of change represents both advantages and challenges for the development of medical devices. Developers of wearable, surgical, and diagnostic devices need to be particularly up-to-date on AI applications.

  • Review case studies of AI for intelligent clinical solutions
  • Modify risk assessment models based around the newest technologies available
  • Perform meaningful cost-benefit analysis of the use of AI in medical device development
Register Now

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